Why do we keep asking if our users would use/recommend our product/service again? – ux.stackexchange.com

Why do we keep asking if our users would use/recommend our product/service again? – ux.stackexchange.com

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I read about users not being able to predict their own future behavior because they simply can't comprehend what influences their choices(UX Myths). If this is the case, why do websites, apps and ...

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